Refund & Cancellation Policy

All cancellation requests must be submitted in writing.

1. How to Submit a Cancellation Request

All cancellation and refund requests must be communicated in writing via official email to the organizing secretariat:

• Send an email to info@pdce2027.com with the subject line "Cancellation Request - [Registration ID]".
• Include the full name of the registered delegate(s), company name (for corporate bookings), order/invoice reference, and reason for cancellation.
• The date and time of the email receipt by our mail server will serve as the official timestamp determining fee eligibility according to the schedule above.

2. Delegate Substitution Policy (No Fee)

To minimize disruption for registered organizations and individuals who find themselves unable to attend in person, delegate substitutions are permitted at no extra charge:

• Substitutions must be notified in writing to info@pdce2027.com no later than 20 January, 2027.
• The substitution request must include the original delegate’s details and the replacement delegate’s full name, email address, job title, and phone number.
• The replacement delegate will inherit the original ticket tier and any pre-assigned workshop seats, subject to seat availability.

3. Technical Workshops Cancellation Impact

Due to strictly limited seating capacities in the technical workshop halls at The Gulf Hotel Bahrain, cancellation of a Full Conference & Workshop pass immediately releases the reserved workshop seats back to delegates on the official waitlist.

Reinstatement of a cancelled workshop seat is subject to current real-time room availability and cannot be guaranteed.

4. Payment Method & Disbursement Details

Approved refund amounts will be disbursed exclusively back to the original source of funds:

• Credit & Debit Cards (Tap Payments): Refunded directly to the card used at checkout. Depending on your issuing bank, the credit typically appears on your billing statement within 5 to 10 business days after conference reconciliation.
• Corporate Bank Wire Transfers: Refunded via international bank wire to the issuing corporate account. Wire transfer handling fees levied by intermediary banks may be deducted from the refund sum.
• No Cash Disbursements: Cash refunds will not be issued on-site at the conference registration desks.

5. Conference Rescheduling or Cancellation by Organizers

In the unforeseen event that PDC&E 2027 is postponed or cancelled due to force majeure events (including severe natural catastrophes, public health directives, or geopolitical travel bans beyond the organizers’ control):

• Registered attendees will receive an automatic credit valid for the rescheduled conference dates.
• If an attendee cannot participate during the rescheduled period, a full refund of registration fees will be granted upon written application within 30 days of the postponement notice.
• The conference organizers, sponsors, and host venue are not responsible for private travel, airline ticket, or hotel accommodation cancellation expenses incurred by delegates.